Best Cyber Solutions Request service

Trust & data handling

What we collect, where it goes, and what we'll never do with it.

Monitoring software is only acceptable if people can see what it does. Here is ours, in plain terms.

What the agent looks at

  • Which programs run, what started them, and what they connect to
  • Changes to the places malware uses to survive a restart
  • Logins, new accounts and changes to privileges
  • Changes to sensitive files and security settings

What it never collects

  • Screenshots, keystrokes or clipboard contents
  • Email, messages or document contents
  • Browsing history or time spent in apps
  • Anything for measuring employee productivity

Commitments

The things we put in writing.

Data stays close

Detailed history stays on each machine. The console gets summaries and asks for detail only during an investigation.

Defined retention

Retention is set in your agreement, with 90 days as the default, and data is exported to you when you leave.

Not for surveillance

Your data is used to find and stop threats. It is never used to monitor employee performance, and never sold.

Isolated per client

Each client is a separate site in our console. One client's data never appears in another's view or report.

You set the policy

You approve what automated response may do, and we change, pause or undo it whenever you ask.

AI is opt-in

Off by default or local. A commercial model is only used if you choose it, with your own account, after redaction.

This website

No trackers here either.

This site runs no analytics, advertising or tracking scripts, loads nothing from third parties, and sets no cookies unless you sign in as our administrator. The privacy policy covers what happens to anything you send through our forms.

Found a security issue? Please see our disclosure policy.